Welcome to the AngelSense Support Center

*NEW* AngelCall

Listen-In and AngelCall minutes

Guidance on the minutes used for Listen-In and AngelCall... Read more...

*NEW* AngelCall

Talk to your child at any time, without them needing to “pick up” or click anything! Read more...

Why is my Listen-In or AngelCall not going through?

Cellular coverage, unauthorized number, and blocked caller ID may prevent the call... Read more...

Buying AngelCall/Listen-In minutes

Minutes can be purchased in the app via the Payment & Billing section under Voice Balance... Read more...

Authorize for Calling the device

Authorize who can call the device from your app's main Menu by clicking Settings and "Guardians"... Read more...

AngelCall on GPS 2 vs Alarm on GPS 1

Comparison of Alarm feature on GPS 1 and GPS 2... Read more...

*NEW* AngelCall Settings

Configure AngelCall Settings from your app's main Menu by clicking on Settings and General... Read more...

Configure default Call mode for GPS 2

Set up the default call mode for when a Guardian calls the device's phone number directly (not through the app)... Read more...

Monitor Calls on GPS 2 (Call Logs)

Use "My Account" in your app's main Menu to monitor minutes used and call details... Read more...

AngelCall going through as Listen-In

AngelCall can go through as Listen-In due to poor cellular reception... Read more...

Calling device causing missing transit

On the GPS 1, the device cannot transmit GPS data when using Listen-In... Read more...