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Why is my device's screen blacked out? (GPS 2)

Due to the advanced features of this device all updates and logs can be accessed remotely, therefore the device is locked from direct client access.

When the device is plugged in you will see the message on the screen: "Screen will black out when unplugged. New User? Download AngelSense app on your mobile to get started."

(On devices with version 1.0.3-588 or higher. You can verify your device's version in your app in the "About" section.)             

If a situation requires that the screen must be unlocked, a customer care agent will assist you. 
 

 
 

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