Welcome to the AngelSense Support Center

Voice Features

Voice features legal aspects

Eavesdropping laws vary between countries and states... Read more...

Voice minutes

Guidance on the minutes used for Listen-In and AngelCall... Read more...

1-Way Voice

One of the advanced features that helps you locate a lost child and provides the ability to monitor the child's care and well being... Read more...

Using 1-Way Voice (GPS 1)

Guidance on how to use the Listen-In feature... Read more...

Call Request

Call Request is a setting on the GPS 1 allowing the child to press the buttons on the device to request a call from you!        Read more...

2-Way Voice

Talk to your child at any time, without them needing to “pick up” or click anything! Read more...

Recording

The AngelSense devices do not record... Read more...

Buying Voice minutes

Minutes can be purchased in the app via the Payment & Billing section under Voice Balance... Read more...

Authorizing calling device

Authorize who can call the device from your app's main Menu by clicking Settings and "Guardians"... Read more...

Using 1-Way Voice (GPS 2)

Guidance on how to use the Listen-In feature... Read more...

Voice quality

For better voice quality, some parents attach the device outside the clothing, e.g. attached to a belt... Read more...

School Schedule Notifications

Listen-In Notification options... Read more...

Call log

Use "My Account" in your app's main Menu to monitor minutes used and call details... Read more...

Default call mode

Set up the default call mode for when a Guardian calls the device's phone number directly (not through the app)... Read more...

2-Way Voice Settings

Configure AngelCall Settings from your app's main Menu by clicking on Settings and General... Read more...

Edit the School Schedule

You can edit the times the Listen-In feature is automatically disabled during school hours if needed... Read more...

Edit School Guardian

Delete School Guardians from the app's main Menu by clicking "Settings" and "Guardians"... Read more...

Delete School Guardian

Delete School Guardians from the app's main Menu by clicking "Settings" and "Guardians"... Read more...

Allow Guardians to Edit School Schedule

In order to allow other Guardians to edit the School Schedule, you can make them a Primary Guardian. Please see: Adding Primary Guardians   Read more...